RTA has embedded the Dubai-it philosophy as an institutional culture and way of working across its projects and services, from major infrastructure projects to the smallest details of the customer experience.
Roads and Transport Authority (RTA)
The Dubai-it Award for Institutions in the Field of Government is presented to Dubai’s Roads and Transport Authority for making the Dubai-it philosophy part of its institutional culture and way of working: delivering ambitious projects at speed, to a high standard, with measurable results.
- Government
- Field
- Institutions
- Segment
- 2026
- Year of Recognition
HOW DOES RTA DUBAI-IT?
RTA delivers road and infrastructure projects at twice the global average pace, at a lower cost than the global average, while maintaining high standards of quality.
RTA has delivered major road and bridge projects with exceptional efficiency and speed, including Infinity Bridge.
Dubai Metro has achieved 99.7% on-time performance, maintaining world-class operational efficiency while continuously expanding its network and upgrading its stations.
RTA has delivered major road projects and more than 250 traffic improvements, contributing to reductions in journey times of up to 60%.
RTA opens a bridge, tunnel, or infrastructure development project every 7 days, keeping pace with Dubai’s growth and continuously improving mobility across the city.
RTA has developed and operated AI-powered autonomous taxis, advancing the future of mobility in Dubai.
RTA has expanded Dubai’s citywide cycling network in record time and to high standards of quality.
RTA has developed Dubai’s air taxi station, adding a new mode of transport to the city’s future mobility ecosystem
RTA has developed systems that detect and address road-related observations in less than 24 hours, improving response times and road quality.
RTA has reduced processing times across dozens of vehicle and driver services, making them among the fastest in the world.
This recognition is both a source of immense pride and a greater responsibility. It is the fruit of our wise leadership’s vision, which has taught us that true achievement is measured by impact, and that ambition knows no limits when the ultimate purpose is to serve our nation and its people.
Dubai-it has always been a deeply rooted approach, inspired by your vision, guidance and unwavering support. It is an approach that turns dreams into projects, ideas into achievements, and ambitions into a reality that people experience and feel the impact of every day.
H.E. Mattar Mohammed Al Tayer
Director General, Chairman of the Board of Executive Directors, Roads and Transport Authority